​​Quality & Satisfaction Research Institute

 Driving  Product & Service Excellence 

This Months 2016 Highlights 

Standard Model 


A powefull multi-equation econometric system derived from ACSI model developed at the University of Michigan’s Ross School of Business.

Satisfaction Models 

The Quality & Satisfaction Research Institute (IICSPR) it's spanish acronym; provides timely relevant research insights utilizing proprietary survey-based technology and predictive tools to assist  large businesses, PYMES and non-profits organization to improve future financial performance; While supporting the mission of Federal , State, and Municipal government agencies to maintain compliance of public policy developed to insure performance effectiveness and efficiency of its operations to increase citizen satisfaction. The science of satisfaction drive product & service excellence with process evaluation , quality assurance, satisfaction measurement and certification programs.

See what the Interamerican University Metro Campus can help you build for the future  today!

Inspire others a make a change 

Do you feel you can  do more, we have room for you at our place of work. We invite you to come and see Puerto Rico as we do. An endless beautiful Island full of ideas, and wonderful citizens of the world. Come and check out how you can help expand economic development or make all your dreams come true.  



"Because a things seems difficult for you, do not think it impossible for anyone to accomplish."  

Marcus Aurelius

Join the Community and Make a Change

Quality Across the Globe  |  Puerto Rico ASQ Section 1500 

"Make every effort to keep the unity of the spirit through the bond of peace"



Ephesians 4:3

“A leader has the vision and conviction that a dream can be achieved. He inspires the power and energy to get it done.”

Ralph Lauren

Apply the Science of Satisfaction 


Harvest the power of the voice in your customer and increase financial  performance by gaining powerful insight with scientific precision to drive growth  in  your business. 

Partners & Collaborators

Increase the Financial Performance of  your Business 


Service &  Product Model 


This expanded model was constructed to asses businesses that provide both service & products as the economic exchange for consumption to a customer.(i.e. Restaurants, Automobiles dealers)

U.S.A  Market Results

Puerto Rico's Sectors

Every fall, new students enroll to a Quality ISO 9001 registered Graduate program; geared to deliver the highest standards of educational experience. Our Internationally diverse faculty guides each student by enhancing  Economic, Management & Administrative capacities to fulfill  the needs of  today's  Business Enterprise. 

Our graduates are poised, confident professionals. We are honored by their passion  to drive Excellence in their careers ; as they leave us with a sense of purpose and a commitment to improving the future for all  the world's people.

Marilina Wayland, Chancellor 

Secure a Successful  Career  

Your future is waiting at Interamerican University 

Government Model 


The most comprehensive and complete model develop to support Federal, State, and municipal agencies to improve operational efficiency to increase citizen trust with government transparency.   

E-Business Model 


The electronic business model was created to measure website effectiveness to enhance business intelligence, improving customers likelyhood to return and shop.  

The Adventure Begins